Unique characteristics and critical skills as change agents

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Our Iceberg is melting by john Kotter reading and answers the following questions:

Who are the key change agents and their roles in the change process?

What are their unique characteristics and critical skills as change agents, and the relationships among them?

Among the change agents in this story, whom do you personally identify with, and why?

What are the implications from this book regarding being an effective organizational change agent?

Reference no: EM131193528

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