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Please help with the following question. Will need a reference also.
Name the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation at low cost or reduced variability without damaging the service experience. Provide your rationale and at least one source.
From your text readings and/or research from the web and/or the virtual library: List and discuss the pros and cons of managed care. In your opinion, is managed care a positive or a negative to the field of health care?
Understanding the differences between virtual and face-to-face presentations is certainly becoming more important as business needs grow. Assess and explain the principal differences between face-to-face and virtual presentations.
Why is forecasting important in organizations, especially as related to understanding the relevant time horizon to develop a forecast against? What are some examples from industry?
In early 2010, Toyota issued a recall for over 8,000,000 vehicles because there were increasing complaints about a sudden unintended acceleration (SUA) issue. What if drivers made a mistake, or were just confused, and stepped on the wrong pedal? Is t..
Our company name is Himalay Craft Rugs. We are going to import rugs from Nepal to USA. Our main vendor is Kumari Enterprise Inc. It is one of the most popular carpet manufacturers in Carpet industries in Nepal. Distribution of the product and Pricing..
Next week, Super Discount Airlines has a flight from New York to Los Angeles that will be booked to capacity. The airline knows from past history that an average of 31 customers (with a standard deviation of 15) cancel their reservation or do not sho..
For a particular doctor, the length of time (in hours) spent with a patient per office visit has the probability density function- What is the probability that this doctor will spend less than 1 hour with a randomly selected patient?
Collaborative agreements with foreign companies in the form of strategic alliances or joint ventures are widely used as a means of entering foreign markets. They are also used as a means of acquiring resources and capabilities by learning from foreig..
A small neighborhood restaurant is staffed by a hostess, five wait staff and four cooks. The hostess seats the guests and hands out the menu which takes 3 minutes. What is the bottleneck activity and what is the capacity of the process? If an average..
What was the source or underlying cause of the unethical behavior? What was the hoped for outcome if there was one? Was an individual or a group involved? Did the accused seem sorry for what they did or defensive? Discuss what you would do as a manag..
The strategic options for expansion into foreign markets include
A company makes seasonal merchandises that are initially sold at premium prices at its retail stores. During the season it announces “sales” several times and reduces the prices by 10-20% each time. Finally, it sells the remaining products at 60-80% ..
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