True reflection of quality customer service

Assignment Help Operation Management
Reference no: EM131036445

Recall an experience in a hospitality setting where you encountered the very best service and a true reflection of quality customer service. Describe how you would pass this experience on to your friends and family to ensure this establishment gains more business.

Reference no: EM131036445

Questions Cloud

Rehabilitative counselling to those with substance-abuse : Which of the following describes a means of improving employee's lives by offering rehabilitative counselling to those with substance-abuse problems?
Number of servers to the pace of customers arrivals : Consider an assembly line such as the burrito assembly line at Chipotle Mexican Grill. During slow times of the day, one server can handle assembly, but during very busy times, having many servers would be prudent. Explain why either approach wouldn’..
Diagnosis is a critical step : Diagnosis is a critical step in the organizational improvement process. It involves data collection, data analysis, and formulation of recommendations for improvement. Briefly identify the organizational problem. What method(s) would you use to colle..
Affect of formal and informal lines of authority : What are your thoughts on the affect of formal and informal lines of authority? How might this affect a department’s function? Also, have you witnessed the influence of informal or casual authority within a department?
True reflection of quality customer service : Recall an experience in a hospitality setting where you encountered the very best service and a true reflection of quality customer service. Describe how you would pass this experience on to your friends and family to ensure this establishment gains ..
Contrast the public interest and special interest theories : Compare and contrast the public interest and special interest theories that describe the motivation behind government intervention in the health care market. Which theory do you believe is the most accurate?
Main market segments-service operations for that segment : Pick one of your company’s main market segments. How the voice of the market and the voice of the customer are utilized in designing your product or service operations for that segment? How might they be more effectively applied? Explain with example..
Fixing an interest rate is pro-cyclical : The textbook says that fixing an interest rate is pro-cyclical, but the Fed now uses something like a Taylor Rule, which targets an interest rate. Why isn’t this a contradiction?
In implementing the sarbanes-oxley act : In implementing the Sarbanes-Oxley Act, the SEC required in 2003 that a company disclose. The New York Stock Exchange (NYSE) requires corporations to have. The requirements of a board of directors vary significantly by country and by state; however, ..

Reviews

Write a Review

Operation Management Questions & Answers

  What is an integrated supply chain

The authors of the article do a pretty good job of explaining the concept but I would like you to tell me what they mean in your own words. What is an integrated supply chain. What are the key elements/challenges in an integrated supply chain

  Our legal system relies on several components

Our legal system relies on several components - Constitutions (federal and states), statutes, case law applied by judges, and regulations written by regulatory agencies.

  Describe explicitly the optimal inventory system for deskpro

Describe explicitly the optimal inventory system for DeskPro. Draw the corresponding inventory-time diagram. Explain how the inventory system works, what is the optimal order amount

  Identify any potential problems

Be sure to identify any potential problems that might arise during the meeting, and give suggestions on how they might be handled.

  Develop a chart to monitor the performance of a process

A manufacturer decides to develop a chart to monitor the performance of a process. 10 samples are taken with 5 units in each sample. Suppose the average of the 10 sample means is 55 and the average of the 10 sample ranges is 8.

  Construct a three-sigma -chart and r-chart

The following table contains the measurements of the key length dimension from a fuel injector. These samples of size five were taken at one-hour intervals. Construct a three-sigma -chart and R-chart for the length of the fuel injector. What can yo..

  Performance of the project

This can include the performance of the project, cost changes, and time line adjustments. Changes occur in any type of project. Therefore, a formal change control system is necessary in the overall project plan as well. Review and revise the proje..

  Formulate as a linear programming problem

Draw a graph for the problem and clearly identify the feasible solution space. Then calculate, by hand, showing all workings - Formulate as a linear programming problem.

  Which of the factors to be considered would favor

Which of the factors to be considered would favor the selection of Henry Smith? Juan Lopez? Matthew Ohwueme?

  Cable customers are willing to switch companies

Historical data indicates that only 20% of cable customers are willing to switch companies. If a binomial process is assumed, then in a sample of 20 cable customers, what is the probability that

  Determine the event that forced american businesses to

1. an operations manager needs to keep the correct inventory in place to support the business. why is inventory control

  Calculating return on average equity

Given the following Year 12 Financial Statement data for a footwear company, Based on the above figures and the formula for calculating return on average equity found on p. 30 of the Player's Guide.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd