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1. Which of the following is true of explicit knowledge?
a. It is what employees can learn only through experience.
b. Most of the knowledge in a company occurs in this form.
c. It cannot be communicated easily from person to person.
d. It does not affect the performance of an employee.
e. It is a large part of what companies teach in training sessions.
2. _____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and credible.
a. Utility analysis
b. Success cases
c. Return on expectations (ROE)
d. Outcome practicality
As part of its bankruptcy restructuring, on June 3, 2009, General Motors (GM) launched an ad campaign that revealed glimmers of a streamlined GM: fewer brands (Cadillac, Buick, Chevrolet, GMC) and fewer models within each brand.
The solomon, smith, and samson law firm produces many legal documents that must be word processed for clients and the firm. Requests average 6 pages of documents per hour, an they arrive according to a poison distribution. The secretary can word proc..
Use your responses to the questions for the case scenario “Working as a Cross-Cultural Team” found on pages 60-61 in your textbook. Re-read over the case scenario, the questions, and the responses you wrote earlier in this learning plan.
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Carnack contracts to sell his house and lot to Willard for $lOO,OOO.The terms of the contract call for Willard to make a deposit of l0 percent of the purchase price as a down payment. Willard demands her $lO,OOO back, but Carnack refuses, claiming th..
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