Total quality management approach

Assignment Help Business Management

Reference no: EM133779536

Question

Despite not using a Total Quality Management approach, my organization has used a different approach called Quality Improvement Plans (QIP), demonstrating remarkable resilience in 2019. Previously, our funding came from donations and grants from Los Angeles County. However, in 2019, we began accepting medical insurance, necessitating a shift from a program-centered approach to a patient-centered approach. We launched QIP to assess our processes and guide our plans. This transition was challenging, but our unwavering commitment to overcoming these hurdles is a testament to our organization's strength.

Before 2019, our organization's quality culture was centered on helping patients achieve long-term sobriety. Our previous approach was not conducive to a healthy quality culture. As our mission states, "We help women regain their dignity and learn how to live without alcohol and drugs" (House of Hope Foundation, Inc., 2019). Some staff members did not approve of this new QIP approach when we shifted to adapting our organizational and operational processes based on patient feedback. It has been five years, and we can see the light at the end of the tunnel.

In the long run, the employees were reminded of the goals of our mission statement, which states our goal is to help as many women as possible. This unwavering commitment to our mission statement reassured us of our values and guided us through the transition. Furthermore, we have fully embraced this approach and are witnessing daily improvements, a testament to our dedication to our mission and values.

Reference no: EM133779536

Questions Cloud

HR data regarding employee demographics : An advertising agency has collected HR data regarding employee demographics, performance ratings, years of service, etc.

Wrote to detect the intrusions recorded in the file : MCYB 6670 Security Engineering and Compliance, Walden University - Explain the steps you took to complete the lab. Include screenshots for the major steps

Synthesis of prior research and the application : Synthesis of prior research and the application of ethical principles and multicultural assessment practices

Issues addressing acquisitions : Read a journal article on issues addressing acquisitions. Summarize the article. Article needs to address the overall PPBE process

Total quality management approach : Despite not using a Total Quality Management approach, my organization has used a different approach called Quality Improvement Plans

Prepare forecast for demand for financial advisers : As part of its internal analysis, an HR manager at a financial services firm is asked to prepare a forecast for the demand for financial advisers

Forecast for supply of product managers : Prepare a forecast for the supply of product managers over the next year.

Supply Chain Management Evolution : THE WALT DISNEY COMPANY Supply Chain Management Evolution with Advantages and Disadvantages.

Systems command submarine maintenance engineering : Melinda works for naval sea systems command's submarine maintenance engineering and planning procurement office. s

User Account

All Pages