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Three-step assembly operation with quality issues

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Reference no: EM133262458

Consider the following three-step assembly operation with quality issues. All steps/resources are each staffed by one employee. 

  • The first resource has a processing time of 5 minutes per unit.
  • The second resource has a processing time of 6 minutes per unit. With a 20% probability, the flow unit coming out of the second resource must be reworked. In that case, the unit is returned to the first resource and operations at the first and second resources are repeated. You can assume that (a) rework always succeeds (i.e., a unit going through the rework loop will always work after the third resource) and (b) the processing times for units in rework are the same as for regular units.
  • The third resource has a processing time of 7 minutes per unit. 

Where in the process is the bottleneck? What is the average capacity of the process in bags per hour? (May be useful to draw a process flow diagram and determine a way to compute capacity of each step.)

Reference no: EM133262458

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