Reference no: EM131438318
The use of social media has the potential to significantly change the delivery of training in organizations. Traditionally, training has been focused on delivering a structured experience to employees so that all know how to properly perform tasks. Today, jobs can be more dynamic and involve less repetition. In a customer service setting, for example, it can be difficult to anticipate what complaint or problem a customer may confront an employee with. It may not be possible to identify every possible scenario and then train employees on the exact steps to follow in each situation.
The more dynamic the workplace, the more it may make sense to deliver training when it is needed by employees. In a dynamic environment, rather than providing structured training aimed at removing present or anticipated deficiencies, the use of technology such as social media can provide helpful direction to employees precisely when they need it.
Critical Thinking Questions
The traditional training approach is meant to remove a deficit. The use of social media in training can shift the impact of training to supporting performance. Which approach do you think is better? Explain.
The use of social media allows training to be on demand and available when needed. Can you still apply the four levels of training evaluation (reaction, learning, application, and financial return) to this type of training? Describe.
Can both the traditional deficit-reduction approach to training and the social media style of training be useful in the same organization? Describe.
How were mongols able to conquer and rule such a vast expans
: How were the Mongols able to conquer and rule such a vast expanse, and why did their empire ultimately collapse? How did their empire compare with ones in the Americas and sub-Saharan Africa?
|
Discuss some recent events and societal changes
: Discuss some recent events and societal changes that might have contributed to a shift “from hero to humble.” Do you agree or disagree that humility is important for good leadership? Would you rather work for a leader who has a high need for achievem..
|
What three benefit do you see from the behavioral standpoint
: What three benefits do you see from the behavioral standpoint for this cross-functional team? What are the structural and behavioral challenges in managing this cross-functional team?
|
Write a java program that will allow a user of the program
: Write a Java program (non-GUI i.e only Java class) to demonstrate the Singleton pattern.The key parts of the singleton pattern are:A private static variable to store the single instance called the singleton.A public static method for callers to get a..
|
The traditional training approach is meant to remove deficit
: The use of social media has the potential to significantly change the delivery of training in organizations. Traditionally, training has been focused on delivering a structured experience to employees so that all know how to properly perform tasks. T..
|
Transfer of learning action plan
: If you had completed a [Transfer of Learning Action Plan] before, during, or after the training, do you think your transfer of learning would have been positively affected? Would you recommend this tool to T&D professionals?
|
What is the predicted bank balance
: A bank developed a model for predicting the average checking and savings account balance as balance = -17,732 + 367 × age + 1,300 × years education + 0.116 × household wealth.
|
Discuss why were united states citizens so much richer
: So why were United States citizens so much richer? Discuss. Also, discusshow and why this ratio has changed since the 1960s and what the prospect for this ratiofor the future is.
|
Create and implement companys marketing strategy
: Using these examples, what is your opinion of how the company uses the understanding of changing cultural values to create and implement its marketing strategy?
|