Reference no: EM132270939
1. What important questions that a high level problem statement should answer?
A. What is the scope of a problem and what s the cost savings
B. What is the problem and what are the potential X's
C. What is the customer complaint and what is the CTQ?
D. What is the problem and what is the effect of the problem?
2. Mapping the current 'as-in" process:
A. Talk with the process owners or managers to understand what supposed to be done
B. Talk with operational responsible for carrying out the process since they may do things differently than specified
C. Include all process stakeholders
D. All of the above
3. The Purpose of the Pilot Run is to test :
A. How good the process meets design specifications
B. How good the process meets VOC
C. The Process Capacity & DPMO
D. All of the Above
4. The Define Stage of a DMAIC process is intended to:
A. Agree between Green Belt and Sponsor, the scope and business objectives of project
B. Identify the solution of the problem
C. Identify the cause of the problem
D. Not communicate to management
5. You can use an X-bar and R chart when:
A. I have an earlier version of Minitab which does not have I&MR charts
B. I want to observe shift in the mean of a process
C. The sub group size is 1
D. None of the above
6. A Control Chart is a:
A. Statistically- based tool for monitoring a process in real time
B. Graphical display showing process performance over time
C. Set of rules for determining when a process is statistical control
D. Trigger to initiate the response plan
E. All of the above