The post office uses a multiple channel queue

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The post office uses a multiple channel queue, where customers wait in a single line for the first available window. If the average service time is 1 minute and the arrival rate is 7 customers every five minutes, find, when two service windows are open,

the probability both windows are idle.

the probability a customer will have to wait.

the average time a customer is in line.

the average time a customer is in the post office.

Reference no: EM131036477

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