The organizational control process

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Reference no: EM132100855

The Organizational Control Process

The control process—whether at the input, conversion, or output stage—can be broken down into four steps: (1) establishing standards of performance, and then (2) measuring, (3) comparing, and (4) evaluating actual performance. Control systems are intended to help managers achieve the four basic building blocks of competitive advantage: (1) superior efficiency, (2) quality, (3) responsiveness to customers, and (4) innovation.

Controlling is the process whereby managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals. In this exercise, you will identify the four steps in the control process and demonstrate your ability to recognize them in practice.

Determine which stage in the control process the manager is involved in by placing it under the appropriate step in the process

1. Establish

2. Measure

3. Compare

4. Evaluate

Caitlin increases the output goal for her team after noting that the members consistently finish assigned work early.

Rose compares the actual freezer temp against the temp required by the company regulations.

Kim weighs Jane's performance against the standard performance for her job level.

Dinika sets the desired cooking temp range for a particular step in the manufacture of the new metal product.

Benson assesses machine tolerance settings once each day.

Cynthia calculates the turnover rate for her division.

Kang sets the anticipated optimal speed of the conveyor belt in the chocolate factory.

Kenny notes that the temp has consistently been below expectation and orders a machinery check.

Reference no: EM132100855

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