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How would respond to this- I think that business process benchmarking is important, but I don't think that it is the most important type of bench marking. The importance of the benchmarking method chosen will lie within the user. For example, i believe that a CFO would mostly like to focus on financial benchmarking, engineers would likely use product benchmarking, and an operations manager would likely focus on process benchmarking. I feel that the most important type of benchmarking will be decided by the individual in coordination with their overall goal for the organization.
You are designing process controls for the replacement of lost or stolen credit cards. Customers are concerned about responsibility for charges and quick replacement of cards. Identify two potential control subjects that will help manage the process ..
how to cal the idle time - TASK Performance Time
Identify a company that advertises or professes benefits that are not actually true. Summarize the general details of your example.
Suppose that your business is operating at the 3.8-sigma quality level. What are the percentage inside specifications and the ppm Defective for this process? Assume a mean shift of 1σ. If projects have an average improvement rate of 40% annually, how..
You work in a new organization. You have been charged with recruiting a manager for a new department within the Services division. The Vice President of the Services division stresses to you that, "This is a new department that requires a good man..
Identify some recent technological innovations in the marketplace and describe how they have affected consumers' everyday activities.
Suppose you were asked to lead a JAD session. List 10 guidelines you would follow in playing the proper role of a JAD session leader.
What role did you think the gold standard played in exacerbating the Great Depression?
The Karns Company is deciding whether to drill for oil on a tract of land the company owns. The company estimates the project would cost $8 million today. Karns estimates that, once drilled, the oil will generate positive net cash flows of $4 million..
Although forces in the foreign environment are the same as those in the domestic environment, they operate differently. Why is this so?
Specifications for a part for a DVD player state that the part should weigh between 24.6 and 25.6 ounces. The process that produces the parts has a mean of 25.1 ounces and a standard deviation of .26 ounce. What percentage of parts will not meet the ..
These are characteristics of a company that are stronger than its competitors are. If a company is good at something, but its competitors are as well, then it is not a strength.
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