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The evolution of total quality management concepts

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Reference no: EM132094609

Assignment OverviewType: Discussion Board

Unit: Evolution of Quality Management

Primary Task Response: write 250-300 words that respond to the following questions with your thoughts, ideas, and comments. Be substantive and clear, and use examples to reinforce your ideas. Apa format, no grammar errors, No plagiarism. List References

Library Research Assignment

Discuss the following points regarding the evolution of total quality management concepts:

1) Prior to the advent of the total quality management concept, what was senior management's typical approach toward quality?

In your discussion, provide an example showing management's typical approach toward quality.

2) What has led to the more comprehensive strategic view of total quality management?

3) What are the benefits of a more comprehensive strategic view? Please support your discussion with an example.

Reference no: EM132094609

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