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The decision-making style considers the decider’s personality and depends on the way he behaves in the sense of implicating a group in decision or making the decision alone. Some authors consider that 90% of decisions are made intuitively (Klain, 2004) although the truth is partial. The decision process includes: defining the problem, gathering information, identifying the alternatives, finding consensus and selecting the alternative, foreseeing consequences of the decision and implementing it. Defining the problem coincides most of the time with the decision making although there are a series of debates and arguments regarding the difference between solving a problem and decision-making process (FEMA, 2005). The clear description of the problem facilitates the other steps of the process. Gathering information suppose selecting those information and data which match the best with the problem described and which are taken from the system inputs. Proceeding to identify alternatives is made on the basis of data and information collected. Selecting the most suitable situation analyzed among the alternatives identified is made by involving team members. The communication with team members leads not only to a consensus but to reduce the stress and decision-making timing. Here is useful the 80/20 rule which means obtaining 80% outputs with 20% inputs. Before applying the decision it is analyzed in terms of the consequences implied on organization and its environment and of the risks of success or failure of the decision The outputs of the system can be: the management success or failure, the organization’s knowledge in the organizational learning process, the team reinforcement, the organization’s values and beliefs, Oriana, Helena (2014). The process can be repeated by changing the option if the decision fails. Does it matter whether management is successful or not in decision-making, if organizations gain by acquiring new knowledge, by closing relationships within the team and by developing its values?
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The effects of dissonance can be reduced by?
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