The current system, At Letchworth Community College, one

The current system

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Reference no: EM131485019

At Letchworth Community College, one person, the registrar, registers students for classes. Students arrive at a rate of 10/h (Poisson arrivals), and the registration process takes 5 min on the average (exponential distribution). The registrar is paid $5 per hour, and the cost of keeping students waiting is estimated to be $2 for each student for each hour waited (not including service time). Develop a process-driven spreadsheet the hint in Excercise 7.3 and simulate 500 students in each case.)

a. The current system.

b. A computerized system that results in a service time of exactly 4 min. The computer leasing cost is $7 per hour.

c. Hiring a more efficient registrar. Service time could be reduced to an average of 3 min (exponentially distributed), and the new registrar would be paid $8 per hour.

Reference no: EM131485019

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