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The business of quality attracts many philosophers who mostly agree on the basic concepts. It is known, however, that W. Edwards Deming does not emphasize measuring cost of quality while Philip Crosby does. Imagine you have been tasked with creating a quality program at your workplace. Which approach would you follow? Why?
Please limit your response to five pages plus references.
Describe what you think would be an effective new business model for Dell, explaining the roles played in it by operations and financial, strategic
Many product development teams separate the “looks-like” prototype from the “works-like” prototype. They do this because integrating both function and form is difficult in the early phases of development. What are the strengths and weaknesses of this..
the warehouse company supplies spare parts for its two plants plant a and plant b. plant a and plant b do not have any
The plant manager wishes to develop a quality control system to ensure they do not produce too many defective products. He takes a sample of 40 units every hour and counts number of defectives. In 5 samples that he has just taken, defectives were 2, ..
Decide the number of employees that would be needed. The ice cream sales record for the past 12 quarters is provided in a table below. To assist her with her plans, develop the following forecasting models.
A fast-food restaurant can processes on average 1,500 customers per day (15 hours). On average there are 75 customers in the restaurant (waiting to place the order, waiting for the order to arrive, eating, etc.). How long does an average customer spe..
Think of an organization you have worked for or one with which you are very familiar. Diagnose the need for change and present a plan to transform the organization, utilizing Kotter's 8-Step Approach.
Channeling to other resources take an average of three minutes per call and varies exponentially - naïve forecast method and Predict visits for January, using a three-period moving average.
Warren Bennis argues that all effective leaders share a common set of characteristics. List and briefly describe them. Link them to Kotter's eight critical steps for leading change. Specify which characteristics are effective for you and which charac..
What are some of the benefits of Employee Development Programs? Have you participated in an employee development program? If so, was it beneficial to you and in what way? If not, would you want to participate and what would be your goal?
One way is to describe how a concept (or concepts) you learned helped to better understand some aspect of your life. In this way, you describe how the concept fits with your experience.
Inspection procedure consists of testing one sample of 100 items every day. For eight days, the cumulative number of defective items found was 134. Construct a p Chart using Z = 3. 36 machine parts are inspected each day. Average width of these part..
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