The business of quality attracts many philosophers

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The business of quality attracts many philosophers who mostly agree on the basic concepts. It is known, however, that W. Edwards Deming does not emphasize measuring cost of quality while Philip Crosby does. Imagine you have been tasked with creating a quality program at your workplace. Which approach would you follow? Why?

Please limit your response to five pages plus references.

Reference no: EM131225744

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