The best job of reinforcing positive ethics norms

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Reference no: EM132273720

1. Which of the following statements does the best job of reinforcing positive "ethics" norms?

a. "In our department, people are always looking for better ways of doing things."

b. "People on this committee are good listeners and actively seek out the ideas and opinions of others."

c. "We try to make fair and just decisions, and we expect others to do the same."

d. "On our team, people always try to work hard."

e. "It is a tradition around here for people to stand up for the company when others criticize it unfairly."

2. The __________ to team building offers opportunities for intense and concentrated effort to examine group accomplishments and operations.

a. informal withdrawal approach

b. privacy approach

c. informal isolation approach

d. formal seclusion approach

e. formal retreat approach

3. Edgar Schein identified three common behavior profiles that may hinder group operations when people try to cope with individual entry problems in self-serving ways. These three profiles are __________.

a. passive, aggressive, and regressive

b. focused, unfocused, and mid-focused

c. tough battler, friendly helper, and objective thinker

d. primal, emotional, and rational

e. thoughtful, aggressive, and modal

4. Tasks that are routine and easily subdivided lend themselves to:

a. hierarchical communication networks.

b. parallel communication networks.

c. decentralized communication networks.

d. restricted communication networks.

e. centralized communication networks.

5. A team member contributes __________ leadership by encouraging the participation of others, trying to harmonize differences of opinion, praising the contributions of others, and agreeing to go along with a popular course of action.

a. task

b. functional

c. transactional

d. maintenance

e. directive

Reference no: EM132273720

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