The belated lab tests case study

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Reference no: EM132199261

This unit’s exercise continues the “Belated Lab Tests” case study that we started in Unit 2. Your assignment is to prepare a report that justifies the need to start a performance improvement project on lab test turnaround. Your report will be based on an internal data collection (see information provided below and in the attachment). Using this information, you will create a graphic demonstration of the data, summarize any conclusions that can be made, and propose a list of additional data needed to find improvement opportunities. Be sure to address all three tasks that are listed below for U4A1. The following information was extracted from the floor secretary logs from the past week:

• A total of 3622 tests were done and 589 were over the standards for turnaround time

• The breakdown by urgency is as follows: o Of 459 STATs, 77 were over standard o Of 1042 Urgents, 334 were over standard o Of 2121 Routines, 178 were over standard

Reference no: EM132199261

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