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An analyst made the following observations about whether customer service representatives were busy (B) or idle (I):a. What is the percentage of idle time?b. Given these results, how many observations would be needed to estimate the actual percentage of idle time to within 6 percent with a confidence of 90percent?An analyst made the following observations about whether customer service
what is the epmo metric and what sigma level does it correspond to?
You have been asked to help Tom. What recommendations would you give him about how to improve the operation of the phone system?
Discuss the nature of social and labor issues that domestic manufacturers will likely face with their international suppliers. Why is it important to understand the cultural background of a foreign supplier?
What are the differences between bottom-up and top-down estimating approaches? Determine advantages and disadvantages for using each approach. Under what conditions would you prefer one over the other? Provide a specific example to support your respo..
What are the four approaches for staffing for global operations? What are their advantages and disadvantages?
Memorandums and email messages differ more than letters in their physical makeup. Explain the differences between each of these types of messages and in what circumstance you would use one over the other
You are probably so used to seeing Starbucks coffee shops everywhere that you might not realize the company went from just 11 stores in 1987 to 2,600 in the year 2000.
You are the proud owner of Wiley Brothers Traveling Circus. It was left to you in your dear Uncle Fred's will. One Ferris wheel, one large big top tent, assorted animals, 27 circus people, and the vans and trucks needed for transportation. It's be..
The Wi-Fi routers are expected to have a DNS Relay. What is it? What does it do?
Propose ways that the negotiation process could alleviate or mitigate conflict in the workplace. Determine the advantages and disadvantages of a one-on-one approach in resolving the conflict from the scenario.
Over the past week, the plant has produced an average of 9 tons per day since the third shift has devoted much of their time to preventive maintenance. It is currently averaging a 75% utilization rate. What is the capacity of the plant?
What is the probability of completing this project within 16days?
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