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1. Consumer Reports, the service that reports unbiased testing and ratings on cars (together with about everything else we buy), recommends avoiding new cars in their first year of production, especially those loaded with new technology. What can Tesla do to refute this recommendation?
2. How should Tesla "manage" the delivery of the new Model 3 during the initial production ramp-up? Think about this relative to where cars should be delivered geographically and how the service process should be designed.
3. Should Tesla deliver cars to customers on a first-come-first-served basis (i.e., in the order of when deposits were placed)?
4. What other suggestions would you have for Tesla relative to ensuring the quality of their new Model 3 car?
Attachment:- Tesla Quality Challenge.rar
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