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Sustainable customer centricity model

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Based on the Case Study "Best Buy Co., Inc.: Sustainable Customer Centricity Model?", Case 22, starting on page 22-1, complete the following requirements:

Utilizing the Week 1 Addendum, identify their resources, capabilities, and core competencies

Write two findings of fact, with a fully justified recommendation/justification

Resources

Capabilities

Core competencies

2 finding & facts.

Reference no: EM131375750

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