Reference no: EM133958696 , Length: Word Count:3000
Operations Management
OPERATIONAL IMPROVEMENT PLANNING REPORT
Instruction
Building on your analysis in Assessment 1, you are tasked with advancing the operations into the next stage of the Hayes and Wheelwright Four Stage model, articulating a new vision and making it a means to deliver superior value to customers.
Your report critically analyses and evaluates one process (or operation or supply network) in an organisation and proposes two well-justified recommendations for improvement. Get AI-free online assignment help from experienced academic experts.
Your 3,000-word report needs to address the following requirements:
Describe the selected process (or operation or supply network) so that the reader can clearly understand it. Present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope. Activity 3.2 Service or manufacturing process mapping provides and opportunity to practice developing a process map for an organisation
Critically analyse and evaluate the selected operation/process or supply network using relevant operations management principles from TWO vantage points: one pathway and one topic from the list below that you consider crucial for taking operations to the next level.
Pathways
Pathway 1: Process positioning and analysis (discussed in Week 3)
Pathway 2: Supply chain management (discussed in Week 4)
Topics
Topic 1: Lean synchronisation (discussed in Week 4)
Topic 2: Digital transformation and Industry 4.0/5.0 (discussed in Week 5)
Topic 3: Risk and resilience (discussed in Week 6)
Based on your analysis and evaluation, propose and justify two recommendations, customised to the organisational setting.
Tie recommendations together using an updated process and/or network map showing how these can take the operations to the next stage of the Hayes and Wheelwright Four Stage model and achieve your new operations vision.