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Summarize how you would troubleshoot

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Reference no: EM131018285

Suppose you receive a phone call from a client in Sales who cannot print a report on a printer in the Research and Development department. The report is from a database created on a server located at headquarters. The client tells you that other members of the Sales department are able to print to the Research and Development department. You check the printer and you are able to send a test page to the Research and Development department printer.

In 2-3 paragraphs, summarize how you would troubleshoot and solve this issue based on the information given in the scenario and on your answers to the above questions. You must write in paragraph form and explain why you selected the answers to the above questions.

Reference no: EM131018285

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