Sufficiently specific enough to measure as outcome

Assignment Help Operation Management

Reference no: EM132229555

1. What is the purpose of role playing?

a. Raise staff morale

b. To set performance measurement targets

c. Identify desired program outcomes by customer type

d. To provide an example for younger individuals looking for a role model

2. What term is used to describe a set of performance targets and results that show how well an organization performed in meeting its objectives relating to its stakeholders?

a. Business-level strategy

b. Balanced scorecard

c. Business model

d. Mission statement

3. Which is an example of a lag measure?

a. Increasing the reach of a marketing campaign

b. Revenue figures for a quarter

c. The number of sales calls in a day

d. Safety training for all employees

4. Which of the following is an example of a good BSC objective?

a. Increase income

b. Improve quality intake and implement career and succession planning in order to improve and focus on motivation.

c. Increase non-interest income through non-funded utilization and sales of treasury products.

d. Increase transactions

5. Which phrase/objective would be sufficiently specific enough to measure as an outcome?

a. Reduce customer complaints

b. Provide better customer service to helpdesk callers

c. Increase sales significantly over last quarter

d. Cut budget expenses by 10%

Reference no: EM132229555

Questions Cloud

How the given motivational factors might change : Describe motivational factors that led you to enroll at college and that keep you enrolled. Then explain how these motivational factors might change.

Discuss how global positioning systems : Discuss how global positioning systems have become quite valuable in transportation management.

Contents critical risk company description industry : Executive Summary Table of Contents Critical Risk Company Description Industry, Target Customer, and Competitor Analysis Product/Service Plan Marketing Plan

Identify the assessments you recommend to validate treatment : Identify the assessments you recommend to validate treatment. Explain the rationale behind choosing the assessment instruments to support, clarify.

Sufficiently specific enough to measure as outcome : Which phrase/objective would be sufficiently specific enough to measure as an outcome? Which of the following is an example of a good BSC objective?

Explain the major distinctions between the two cases : Use the Internet or Strayer Library to research one (1) case in which a grand jury was convened from your home state, and one (1) case in which a petit jury.

Edinburgh international manufactures two products : Edinburgh International manufactures two products, Squire and Laird.

How a potential media stronghold over children : In your post, consider how a potential media stronghold over children and adolescents could lead to depressive symptoms. For example, think about the media.

Performance measurement is defined : Performance measurement is defined as: The implementation of a balanced scorecard program fails due to. What is the purpose of a strategy map?

User Account

All Pages