Statements is true regarding people in cultures

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Reference no: EM132278447

1. Killian's company sends him to another country to help negotiate a contract. While he is interacting with the representatives from the other country, Killian is presented with a situation that goes against his preferred ethical principles. After some consideration, Killian decides that nobody will be harmed if he compromises his principles on this particular issue, so he decides not to say anything and simply goes along with the ethical system of his hosts. This is an example of

accommodating.

forcing.

collaboration-problem solving.

2. You work with an offshore division that has had trouble with customer support complaints. The local culture finds it acceptable to avoid addressing customer complaints and even to lie to complaining customers. Your culture, and the culture of your customers, prizes honesty and transparency. You set up a system where any employee in the division who fails to address a customer complaint directly and honestly will be summarily fired. This response strategy would best be described as

forcing.

educating-persuading.

avoiding.

negotiating-compromising.

3. When Tim first started working at a new company, a coworker named Yacine filled him in on things not spelled out in the employee orientation folder, such as the fact that meetings tend to run longer than scheduled, and employees usually come prepared to lunch as a group. These unwritten rules are an example of which of the following?

formal communication

organizational culture

physical environment

4. Which of the following statements is true regarding people in cultures around the world?

Even if they come from different backgrounds, people may share many similarities.

It is safe to assume that everyone within a culture will behave identically.

Members of a particular culture will have a very narrow range of communication styles.

Reference no: EM132278447

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