Reference no: EM132217644

1. Which of the following statements best defines accountability?

a. The process of entrusting duties and related authority to subordinates

b. The ability to guide and influence the behavior of others

c. The obligation to one's boss and the acceptance of blame or credit

d. The power to influence or command employees

2. Which of the following does NOT encourage employees to trust leaders?

a. Favoritism

b. Listening skills

c. Communication

d. Caring attitude

3. Which of the following statements regarding the assignment of duties is NOT correct?

a. A supervisor can delegate all the functions that he or she is required to do.

b. Much of a supervisor's success will depend on the assignment of job duties.

c. Each employee must be assigned a specific task or job to perform.

d. Routine duties can usually be assigned to almost any employee

4. Followership is defined as:

a. the capacity or willingness to follow a leader.

b. a leader's cult of personality.

c. the number of people under a leader.

d. the practice of forcing followers to follow a leader.

5. According to Kouzes and Posner, which of the following is NOT one of the practices of effective leaders?

a. Inspiring a shared vision

b. Encouraging the heart

c. Maintaining the status quo

d. Challenging the process

6. Delegation often results in greater employee motivation, as well as better job performance.

True

False

7. When practicing the process of delegation, one must assign duties and grant authority as well as create responsibility and accountability for completion of those duties.

True

False

8. Which of the following is a correct statement regarding leadership?

a. Anyone who can influence others toward objectives can function as a leader.

b. The best leaders are promoted from within.

c. Most effective leaders tend to be far above average intelligence.

d. Leadership always resides in the person in charge of a group of people.

9. Macy goes to her supervisor, Tory, to talk about an idea that could potentially grow sales by a factor of ten. Tory listens patiently to Macy and decides to kick the idea up the management chain. Macy’s strategy sees success and Tory promptly credits her. In the case of Macy’s idea, Tory’s actions exemplify _____

a. task delegation.

b. trust-building.

c. uninspired supervision.

d. cultural openness.

10. Leadership is based on what the supervisor does, not what the followers think and do.

True

False