Reference no: EM132209478
1. Deming was recruited by American authorities to help prepare a census, and immediately he took an interest in the restructuring of the ________ economy.
A) English
B) Japanese
C) German
D) Soviet
2. Which of the following is effective only for a short period of time?
A) A leader's use of psychological bigness and overbearance
B) A leader's use of experience and skills
C) A leader's use of patience and understanding
D) A leader's use of knowledge and ability
E) None of these
3. Identify a true statement about General Electric's Jack Welch.
A) He ensured that his exchanges with managers were restrained and uncandid.
B) He strengthened all the layers of bureaucratic management.
C) He believed that the best strategies could work even without the right leaders.
D) He launched the famous workout process.
4. The Hawthorne studies ________.
A) proved that TQM practice works
B) were completed in 1975
C) marked the beginning of the human relations school
D) were conducted by Abraham Maslow
5. Which of the following statements is true about authentic leaders?
A) They have a genuine desire to serve others.
B) They find it difficult to establish trusting relationships.
C) They are primarily motivated by self-gain and social pressure.
D) They copy the style of a popular and effective leader when replacing him or her.