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You have a team of 50 agents in 1 office in 1 city. After a lot of recent, quick growth to get to 50, you have just started to stabilize the program. Then, you’re asked to split the program into 2 groups, add 10 more people, and keep 1 group in the same office, and put the other group in a new office in a different city. You have two managers on the team and while they can work together well, they often have inter-personal issues that causes you to have to micro-manage more than you’d like. The client expects the move to happen within the next month, with no hit to the SLAs. What do you do?
Should it be classified as a low-cost provider strategy? A differentiation strategy? A best-cost strategy? Explain your answer in 250 words or more.
Several merchants signed a binding arbitration agreement with American Express Co. The arbitration agreement included a clause prohibiting class action arbitration. Later, after a serious dispute arose involving a federal statute, the merchants wante..
Determine how you as project leader would handle having four team members with four different, distinct temperaments. In the current business world, team projects are common place.
What is Raisio's initial strategy for launching Benecol? What are the risks associated with the partnership with Johnson & Johnson? What strategy do you think they should employ after the dissolution of the J&J partnership (your recommendations)?
The amount invested in personal loans cannot exceed the amount invested in bonds. The amount invested in home loans cannot exceed the amount invested in auto loans
Write a paper of no more than 1,050 words discussing strategic capacity planning and lean production for the new process design and supply chain process for the electric fans at Riordan.
Differentiating between Parent-Country Nationals (PCNs) and Third Country Nationals (TCNs)" Please respond to the following: Examine the two (2) main approaches to international compensation, and determine the advantages and disadvantages of each. De..
Which tactic to overcome resistance to change is a relatively easy way to gain the support of adversaries, but may backfire if the targets become aware of the tactic
Is there an operation that you commonly deal with that may benefit from Poka-Yoke philosophy. Can you classify any non-value added waste in certain operations.
"What is the market value of equity if the FCFE is projected to grow at 5% indefinitely and the cost of equity is 8%?" Enter your answer in millions.
In most cases, organizations adjusted their structures as part of the process of implementing a new strategy. Why might this practice not be advisable? Distinguish the characterstics between job specialization and departmentalization.
choose two of demings 14 points and discuss the importance of them to operations managers as well as all managers in
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