Standard deviation of service processing time

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Reference no: EM133960088

Question

Find a Doctor, is a small startup that helps people find a physician that best meets their needs (location, insurance accepted, etc.) The business only has one staff taking calls from customers. On average, 25 customer calls are received in an hour. On average, the business can serve 40 customers in one hour. The standard deviation of the inter-arrival time is 1 minute. The standard deviation of the service processing time is 0.8 minutes.

The staff at Find a Doctor will be busy % of the time.

Reference no: EM133960088

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