Solutions through negotiation and mediation is known

Reference no: EM13264060

1. Carmen, a new supervisor, wants to correctly document the poor performance of an employee. Which of the following would she not have to do?

A) perform a current performance appraisal of the employee

B) note the date, time, and location of the misconduct

C) record the consequences of the employee's action on the work unit

D) list the negative behavior exhibited by the employee

2. The individual who listens to employees' complaints and then tries to seek solutions through negotiation and mediation is known as a/an:

A) hearing officer.

B) employee assistance program counselor.

C) step-review coordinator.

D) ombudsman.

Reference no: EM13264060

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