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Social media marketing strategist

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Reference no: EM131118105

https://cb.hbsp.harvard.edu/cbmp/access/50233923

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Question # 1: In a paragraph or two please provide a synopsis & your understanding of the case.

Question # 2: Now that you have read & understood the case, what role do you think social media played in this case, how did it affect the airlines / the brand?

Question # 3: As a social media marketing strategist what would have been your strategy & recommendations to the airlines in respect to this case. Be descriptive & provide valid reasoning.

Reference no: EM131118105

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