Situational factor of consumer behavior

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Reference no: EM132243334

1. Which of the following is the last step of a B2B buying process?

Identification of feasible solutions

Identification of feasible vendors

Negotiation of purchase terms

Evaluation of vendors

Vendor selection

2. Which of the following is a situational factor of consumer behavior?

Life-cycle stage

Reference group

Perception

Quality of the product

Time available to shop and buy

3. The traditional marketing concept holds that:

the focus of all company operations should be meeting the customer's needs and wants in ways that distinguish a company from its competition.

a company will have an advantage over competitors if it applies the marketing concept in a manner that maximizes society's well-being.

a company is required to balance customer satisfaction, company profits, and the long-term welfare of society.

a company's sales and revenues are inextricably tied to the quality of each of its products, services, and modes of delivery and to its image and reputation among its constituencies.

a company markets itself through everything it does, its substance as well as its style; it is that all-encompassing package that the organization then sells.

4. When a product or service has an ability to perform its utilitarian purpose, it is said to have:

functional value

social value

emotional value

epistemic value

conditional value

Reference no: EM132243334

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