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Review "Simulation Case Study: Phoenix Boutique Hotel Group" for this topics case study, in which you provide guidance to Phoenix Boutique Hotel Group (PBHG) founder Bree Bristowe.
In addition to creating a simulation model, prepare a 500-750-word recommendation for Bristowe''s best course of action. Explain your model and the rationale for your recommendations.
Use an Excel spreadsheet file for the calculations and explanations. Cells should contain the formulas (i.e., if a formula was used to calculate the entry in that cell). Students are highly encouraged to use the "Simulation Case Study: Phoenix Boutique Hotel Group Template" Excel resource to complete this assignment.
Prepare the assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
Bristowe has asked for your advice in evaluating the current phone reservation system. Create a simulation model to investigate her concerns. Make recommendations about the reservation agents.
Attachment:- Simulation case study.rar
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Phoenix Boutique Hotel Group (PBHG) does not need to hire additional staff as not a single case of holding of customer's call. The featured of the company in a national travel magazine also does not need additional staff as no case of holding of customer's call on the implemented reservation system.
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