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Salesmanship and customer relationships
A key to building a strong customer relationship is to demonstrate relating skills with the customer. (for a sales person)
a) What are some of these skills?
b) Describe ways that a sales representative can demonstrate these skills in a customer relationship?
c) What behaviors can cause tension in the relationship between the customer and the sales representative?
Future of Leadership - why are some of the characteristics of a leader in the future different from those of leaders today?
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Your supervisor sends you an email in which she states that she believes there is a need for more broadly defined worker KSAs (Knowledge, Skills and Abilities).
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The focus of this course has been on how businesses, stakeholders, ethics, and public policy all relate to one another. Imagine that you are a senior government official with the power to unilaterally implement
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The Theory of the Business
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