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1. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and _______________?
a) homogeneity
b) heterogeneity
c) intractability
d) invisibility
2. The Servuction model recognizes that operations can process customers through their infrastructure or through their ___________?
a) performance
b) procedures
c) staff
d) systems
3. The extent to which a product or service may be customized is called _____________?
a) variability
b) validity
c) variety
d) variation
4. The size of the product range or number of services offered is called _____________?
Knowledge and Value Creation in the New Economy - How can organizational knowledge contribute to value creation for an organization in the new economy?
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Interest rate on AAA rated corporation bonds. Both bonds pay interest annually.
new product development shorten cyclein an effort to shorten cycle times firms have embraced the use ofa.
If you are a director of HR department in the Ford motor company, now the Ford company want to start Cuba markets, let you to handle operation and provid report for Summary slide /Recommendation/Anticipated costs to enter Cuba Country.
Determine at least three areas of effectiveness and three areas of deficiencies that can impact the competitive position of the company
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The purpose of a compare and contrast essay is to analyse the differences and/or the similarities of two distinct subjects
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