Service demand and supply from which of the options

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Reference no: EM131427822

Service providers can most directly produce a better match between service demand and supply from which of the below options?

a. Increasing customer expectations of what the firm will deliver

b. Investigating their Net Promoter Score (NPS)

c. Operating in a manner consistent with the production concept philosophy

d. Resolving complaints quickly

e. Using differential pricing

Reference no: EM131427822

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