User Account

All Pages

Search literature and other sources of information

Assignment Help Business Management
Reference no: EM131654380

Quality comprises of the characteristics of a product or a service that bear on its ability to satisfy stated or implied customer needs. Customer satisfaction is said to depend on the product's perceived performance relative to the buyer's expectations, but does it also depend on the product quality? Better yet, does product quality determine the level of customer satisfaction?

Discuss

Search literature and other sources of information, and make a justified posting on the relationship between perceived quality and satisfaction. Don't forget to use proper APA citations.

Towards the end of your posting, you are to answer the following question:

What quality level, expressed as a percentage of total items produced, would you accept if you were placed in charge of an aviation related product line or service?

Some contemporary firms have sought to hold their reject rates down to just 1/10th of 1 percent (99.9% quality)! Do you think 99.9% quality is adequate? Be specific, but limit your initial posting to 400 words. You will get access to all the discussion board postings after making your initial posting.

Be sure to concentrate on an aviation related product or service as described for example in the '7 P's of Marketing - Etihad Airways' video resource.

Reference no: EM131654380

Questions Cloud

What are facebook resources and capabilities : What are Facebook's resources and capabilities? What is Facebook's core competency? Can its resources and capabilities form the basis of a competitive advantage
What are the implications for international firms : What are the implications for international firms doing business in an emerging/developing country? Do you consider the legal, political
Write about the topic on the automation of jobs : Write 1200-1300 words on given topic, Topic is on the automation of jobs
Review case of-the haines lumber company : The Haines Lumber Company makes plywood for the furniture industry. One product it makes is 3/4-inch oak veneer panels.
Search literature and other sources of information : Search literature and other sources of information, and make a justified posting on the relationship between perceived quality and satisfaction.
Establish as part of rudiger plan : What guidelines would you establish as part of Rudiger's plan that emphasize the use of the Internet via the company's website to communicate.
Define miscommunication resulting from poor listening skills : Respond to another student's post and comment on their post. What are your thoughts about what they posted
How will the information be useful in your everyday work : How will this information be useful in your everyday work with children? Will it change your expectations for children? For yourself?
Advantages of a capstone project : Discuss the benefits - advantages of a capstone project and it being done in groups. A few of the areas to consider:

Reviews

Write a Review

Business Management Questions & Answers

  Memo on a communication problemexplain how would you write

memo on a communication problemexplain how would you write a report in memo format to your manager about communication

  Determine the company resources and capabilities

Determine the company's resources, capabilities, and core competencies. Analyze the company's value chain to determine where they can create value using the resources, capabilities, and core competencies discussed above

  Addresses continuous improvement opportunities

What are some continuous improvement opportunities you may recommend in your existing organization to avoid complacency?

  Suppose that a new strain of grass

Suppose that a new strain of grass seed is developed that is extremelyresistant to pests. Assume that using this seed is less expensive than the current means of avoiding field burning. Use the copy tool to illustrate how this affects either the ..

  Explain the multiple aspects of the managerial planning

Explain the multiple aspects of the managerial planning process

  How mobile applications are helping in business growth

When ecommerce domain has gone fiercely competitive - how mobile applications are helping in business growth?

  Approach within an organization

Specify at least three (3) approaches for marketing IT's value. Propose (1) method for implementing each approach within an organization. Provide one (1) example of each approach to support your answer.

  Illustrate what are your thoughts on this statement

It may be difficult to collect such information and write the plan in 24 hours. Not impossible, yet difficult. Illustrate what are your thoughts on this statement? Do you agree or disagree?

  Describe nature of growth problems for guanzhou construction

Describe nature of growth problems for Guanzhou Construction. Discuss which of five growing pains described in red zone, that you think is most serious and why.

  Forward interest rates

Forward Interest Rates Complete Problem 16 from the Questions and Problems section of Chapter 9: According to the pure expectations theory of interest rates, how much do you expect to pay for a one-year STRIPS on February 15, 2011?  What is the corre..

  Learning outcomes impact the learning processing

How does not having clear learning objectives that align with the overall learning outcomes impact the learning processing? Please provide an example with your answer.

  Reduce unemployment in south africa

Discuss ANY THREE (3) measures that have been used to reduce unemployment in South Africa in the last decade. Recommend the curse of action which you think the government should take to reduce unemployment to an acceptable level.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd