Schedule impromptu meeting with all staff

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Question

Supervisory Test G515-15 FOR A Two of your employees, Helen and Bob, recently approached you about some problems they are having with another employee, Jeff. Helen and Bob say that Jeff is direct and abrupt when communicating with colleagues, especially in front of customers. You have not heard from anyone else regarding these types of performance issues, but Helen and Bob have both asked you to address the situation. Which of the following actions would you most likely and least likely take? Most Least

Schedule an impromptu meeting with all staff and emphasize the importance of being polite to one another, especially in front of customers.

Meet with Jeff to explain that other employees have expressed concern about his communication style and ask for his input.

Individually ask some other employees who are working on other projects with Jeff whether they have witnessed any communication issues.

Reassign Jeff's workload, so he is not working with Helen and Bob, to diffuse the tension.

Reference no: EM133837684

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