Role of secondary data in gaining customer insights

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Questions

1. Explain the real value of marketing research and marketing information and how that value can be used to help companies.

2. Explain the role of secondary data in gaining customer insights. Where can marketers obtain secondary data, and what are the potential problems in using such data?

3. State 3 advantages of Web-based survey research over traditional survey research?

4. The cafeteria at your school is trying to gather information on how they can better serve students and staff. Put together a 7 question survey questionnaire that will help the cafeteria gather insight into the preferences and needs of its customers. For this exercise you are only allowed to use not more than one open ended question. The majority of questions should be 'likert' like questions.

Reference no: EM133948443

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