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1) Read the Forbes article, "The Role of Business Ethics in Relationships with Customers." Based on the content presented in the article, describe the strategic importance of Customer Relationship Management (CRM) and discuss how CRM business ethics can be used to create customer satisfaction and greater profits for the firm 2) When making purchasing decisions, should a corporation reduce its ethical standards in order to allow the company to compete internationally?
1 why is the planning phase often referred to as phase 0 zero of the generic product development process?2 what is a
It takes four days for an order to be delivered. Safety stock is 65 gallons, which provides a stockout risk of 9 percent. What amount of safety stock would provide a stockout risk of 3 percent? Assume normality.
Productivity should be a concern of every business organization. a. How is productivity defined? b. How are productivity measures used? c. What part of the organization has primary responsibility for productivity?
What trade-offs are involved in each of these aspects of inventory management? Buying additional amounts to take advantage of quantity discounts. Treating holding cost as a percentage of unit prices instead of as a constant amount.
Fudge factors allow project managers extra time to complete project tasks. However, the use of fudge factors can be problematic for a project manager. Discuss the impact of using the fudge factor on a project manager and the project itself.
Suppose the production manager is asked to reduce the safety stock of this item by 55 percent. If she does so, what will the new service probability be?
Which of the following operations consulting tools are used in the cost impact and payoff analysis stage in the operations consulting process
If the combined land area of the countries a and b is 183,973 square kilometers. Country "A" is larger by 373 kilometers, what would be the land area for country "A" and country "B"?
how much did the investor withdraw at the end of year 8?
What kinds of jobs are needed in an organization? How has specialization of labor, or division of labor, been implemented in an organization in which you have worked (or researched)? How are departments organized? Do you perceive these groupings t..
A major issue facing many states is whether to legalize casino gambling. Suppose the governor of one state believes that more than 55% of the state's registered voters would favor some form of legal casino gambling
Given your answer for part a, how long will it take (in hours) the processing and packing operations if the operators work at their maximum capacity?
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