Rockland performance measurement system

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Reference no: EM132653288

I'd like you to read & consider "Performance Measurement Sea Change" in "Managing Local Government: Cases in Effectiveness". As we talked about during class this week, "Performance Measurement" is a key public sector trend and an area of intensive focus for many municipalities. Building on our class discussion, please craft a brief response to the following questions, which stem from the case. Remember that this is a case study review and I am not as concerned with "accuracy" in the traditional sense, I am more interested in your ability to reflect on the situation and provide a reasoned response. Please limit your post to no more than 2-3 paragraphs.

1. What factors are hindering the OPM Director and her team in reforming Rockland's performance measurement system?

2. What should Sanders and her team do to build support for performance measurement across departments?

3. Considering the limited measurement and reporting across departments, what types of information should appear in the mayor's report on his first 100 days in office?

4. How should the OPM Director address the mayor's eagerness to include citizens in Rockland's performance assessment? What strategy should she recommend for involving citizens in any performance assessment?

Reference no: EM132653288

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