Review this article about total quality management

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Reference no: EM134012649

Assignment:

Review this article about total quality management (TOM). Think about the company that you currently work for, or a former employer, and explain whether that company used a TOM approach.

Within your explanation, describe the quality culture within the company and explain how the company embraced TOM (or fell short) by presenting at least two of the primary elements of TOM that were presented in the article.

Reference no: EM134012649

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