Review the statements made by people with problems

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Reference no: EM133278981

Case: People communicate words and ideas, and sometimes it seems appropriate to respond to the content of what someone has just said. Behind the words, however, lie the feelings. Often it is most helpful to respond to the feelings. This week you learned about effective communication and how to work with resistance in human service practice. Considering this information, complete the following tasks:

Task 1. Review the document on the common roadblocks to communication found in this week's module area. After reviewing, identify two roadblocks you have personally experienced and what it felt like to be on the receiving end of this communication.

Task 2. Review the following statements made by people with problems. For each statement, first identify the feeling; note down the word you think best describes how the person might be feeling. Next, note a brief empathic response-a short sentence that includes the feeling.

"When I was in court, the defense attorney really pounded me. You know, like he thought I was lying or didn't believe me or thought I was exaggerating."
"Those dirty, lousy creeps! Everything was fine in my life, and they really, really ruined everything! I don't care if I go on or not. Why live if someone can just take everything away from you in one night?"
"I know you said this is temporary housing and all, but I never had a place like this place. I can't stand to think I have to move again sometime, and God knows where I'll go."
"I never meant to get pregnant. I know everyone says that, but I didn't! I can't think straight. What about my job and school and all my plans? I feel sick. I feel all the time like I'm going to faint."
"I can tell you now, I just can't go back there. I just feel as if my husband will kill me one of these times."

Reference no: EM133278981

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