Reference no: EM132594343
Project Quality Management
True / False
1. The quality assurance process involves taking responsibility for quality throughout the project's life cycle.
a. True
b. False
2. Validated changes and validated deliverables are the outputs of the quality assurance process.
a. True
b. False
3. The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.
a. True
b. False
4. Customer requirements are an important aspect of the quality planning process.
a. True
b. False
5. Reliability is the ability of a product or service to perform as expected under deviant conditions.
a. True
b. False
6. Project managers are ultimately responsible for quality management on their projects.
a. True
b. False
7. Only in-house auditors can perform quality audits.
a. True
b. False
8. Products that are accepted by project stakeholders are considered to be validated deliverables.
a. True
b. False
9. A run chart is a bar graph that depicts data points and their order of occurrence.
a. True
b. False
10. Using Six Sigma principles is an organization-wide commitment and all employees must embrace its principles.
a. True
b. False
Completion
54. The International Organization for Standardization (ISO) defines _____ as "the totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs."
55. The term ____ means a product can be used as it was intended.
56. The purpose of _____ is to ensure that the project will satisfy the needs for which it was undertaken.
57. Performing ___ involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards.
58. Performing ____ involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality.
59. _____ is a quality planning technique that helps identify which variables have the most influence on the overall outcome of a process.
60. _____ are the screens and reports the system generates.
61. _____ is the ability of a product or service to perform as expected under normal conditions.
62. A(n) _____ is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects.
63. _____ correct or prevent further quality problems based on quality control measurements.
64. _____ diagrams trace complaints about quality problems back to the responsible production operations.