Reference no: EM131700917

Julie works for an international bank as a project manager. Julie's project was challenged during a stakeholder update meeting. The project is in the execution phase. One of the key stakeholders asserted that the project no longer made any business sense to her. What should Julie do?

1. A. Request the stakeholder to provide more details, and update the issue log.
2. Contact the project sponsor and ask them to become involved.
3. C. Start to terminate the project before completion.
4. D. Redo the business case for the project.

While working for AT&T,a major network provider, Jim uses an issue log to communicate with stakeholders on items that have been resolved as well as the items that are hard to deal with. Jim assigns an owner for every item and resolves it by proactively working with that person. Jim's stakeholders actively support his efforts. This approach is known as:

1. Quality management
2. Scope Management
3. Communications management
4. Stakeholder management

In your latest project, you are communicating with stakeholders and addressing their issues and expectations. Which of the following documents help in carrying out this effort?

1. The Issue log, Project charter, and Configuration management system
2. The stakeholder management plan, communications management plan, and the change log
3. The Project risk register, Work performance information, and Accepted deliverables
4. Business case, change requests, and control charts

Changes in the projects are inevitable. Project managers typically use a system to manage change control. In a typical project, there are three types of changes that need to be controlled. Changes in deliverables, process changes, and changes in the baseline plan. The impact of each of these changes must be evaluated and the approved or rejected changes must be communicated to all stakeholders. Which of the following helps in controlling the above mentioned changes requests?

1. Configuration control and Control chart
2. Configuration control and Change control
3. Control chart and Cost control
4. Change control and Control chart

Sometimes an argument between team members can cause conflict. To prevent the conflict from escalating, it is a good practice to resolve the situation by evaluating alternatives and engaging in an open dialogue. All of the following statements about project conflict are false EXCEPT:

1. Scarce resource cannot be a source of a conflict.
2. Conflict is inevitable in a project environment.
3. Personal work style cannot be a source of a conflict
4. Reducing the amount of conflict is not desirable.

Nepotism can be a problem in project management. The hiring decision for a position in your project will be made by a department supervisor. In the three resumes you receive for the position you judge the qualifications of the applicants to be roughly equal. If one of the three resumes is from a relative, what should you do?

1. To avoid conflict of interest, ignore your relative's resume but forward the other resumes.
2. Forward all resumes.
3. Call your relative and conduct an informal interview yourself before forwarding the resumes.
4. Consult your boss before forwarding the resumes for interview.
5. Which of the following is neither an input to nor an output of the Close Procurements process?

1. Closed procurements
2. Procurement documents
3. Procurement audits
4. Project management plan

Some tools or techniques can be used across different project processes to plan, execute or control the characteristics of project elements. Which of the following is used as a tool in both Control Quality and Plan Quality Management processes?

1. Benchmarking
2. Statistical sampling
3. Cost of quality
4. Design of experiments

In your project, stakeholders have recently suggested many changes to the project scope. The cost baseline is already defined, but needs to be recomputed and the results communicated to stakeholders. Which of the following must you use to carry out such a process?

1. A. Control Scope
2. B. Control Risks
3. C. Control Costs
4. D. Control Communications

Which of the following documents the formal or informal assessments of the project team's effectiveness?

1. Team Performance Assessments
2. Project Performance Appraisals
3. Observations
4. Conversations

As an experienced project manager you have built up an excellent network of suppliers in your industry. While reviewing the procurement plans for your new project, you see that the company is considering using one of the most expensive suppliers. Previously (with another employer), you used a cheaper supplier for the same equipment, with excellent results. Without telling your boss, you call the supplier you worked with previously for a quote. Have you violated the rule of keeping the proprietary information confidential?

1. Maybe. You need to talk to your boss first.
2. No. There is no harm in sharing the information with your current employer, because you are no longer working for your old employer.
3. Yes. The supply source is proprietary information and you should not contact the supplier.
4. You have not violated any rule.