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epare a service encounter report with at least 1500 words.
Additional Requirement
The question lies from Marketing and it define a report about service encounter. A service encounter at a restaurant is the focus of this report. The various aspects of gaps with regards to expectations and actual delivery have been highlighted in this report. The report focuses mainly on the negatives in service.
Word limit 1800
when a customer continually returns to a given company because of satisfaction we call that customer loyalty. conduct
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