Reference no: EM132212121
1. The steps of John Kotter's approach to organizational change include all of the following except
increase urgency.
develop a change vision.
refreeze to make the change stick.
generate short-term wins.
foster determination and persistence.
2. As their overseas operations have increased in importance, larger multinationals have felt the need to
adopt a matrix structure to improve efficiency and reduce the complexity of global activities.
establish worldwide organizations based on product, customer class, function, or region at the top level.
eliminate their domestic operations.
establish worldwide organizations based on product, process, national subsidiary, or customer classes at the top level.
change from a global structure to an international division.
3. When they examined the work characteristics of more than 12,000 global leaders, researchers from the Corporate Executive Board found that, in comparison to their peers who operated in single markets, global leaders
worked with 160 percent more stakeholders.
had a span of responsibilities that was twice as broad.
worked with twice as many people that they did not manage directly.
were 32 percent more likely to possess market information that was accurate.
generated twice as much revenue.
4. Virtual corporations are also called
modular network.
modular corporation.
anti-organizations.
corporate network.
virtual network.
5. Regarding the structure of international companies
managers have to consider the nature of their company's international operating environment, both currently and how it is expected to change in the future.
managers have to consider the nationalities of their competitors and how that determines structure.
managers must modify their structures if they change strategy.
gains from increased specialization of labor may at times be magnified by the reduced costs of coordination.
managers have to identify the best structure and maintain it over time.
6. A global mind-set involves
other-awareness and cultural understanding.
a good, fundamental understanding of geography.
early foreign experiences.
an openness to diversity and inclination to synthesize across its borders.
solid training in foreign languages and geography.
7. With regard to globalization's complexity, the condition of multiplicity means that
many currencies may be used.
there are many more players and many more relationships to maintain.
increased ambiguity can work in the global leader's favor.
financial markets may have different rules.
levels of interdependence are decreased.
8. The Pyramid Model of Global Leadership identifies
personality traits necessary for global leaders.
a progression of skills required for effective global leadership.
character traits necessary for global leaders.
a progression of activities necessary to build global leadership skills.
9. Companies with global structures
are organized on the basis of products and do not have other organizing dimensions in a pure organization.
are large companies with numerous overseas manufacturing facilities.
are organized on the basis of geography and not on products or processes.
may obtain lower production costs by promoting worldwide product standardization.
outperform those with international divisions.