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Redesign of an existing service offering

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Reference no: EM133222022

Operations Management 

You are tasked to develop and launch a new service offering, or a redesign of an existing service offering, which will provide by the university with a competitive advantage. You are not tasked with developing new degrees. Describe the main 4 or 5 stages that you will go through in developing this new service prior to introduction.

For each stage briefly explain the task involved and how you would go about undertaking the task. Make sure you take into account the specific context rather than a generic approach to development. Draw on the theories and practice covered in this course to justify your arguments. 

Format: 1000 words written essay

Reference no: EM133222022

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