Reference no: EM13346549

Question. Demonstrate the use of analytical tools to monitor the progress and the effect of change

• Experiencing change - how volume, momentum and complexity play a part
• Changing behaviours, how we react and recover from change
• Resilience and competencies - people's change-ability and change capacity
• How coaching can increase competence

Question. Assess monitoring and measurement techniques to change within an organisation

• Leadership and management function, looking at a suitable approach and the dynamics of change
• Six leadership practices
• Leadership practices and change requirements, including change equation

Question. Analyse strategies to minimise adverse effects of change

• Causes of change resistance - common barriers with examples
• How to deal with emergent resistance using transformation curve (positive)
• Handling resistance associated with negative perceptions using the transformation curve (negative)

Question.  Identify the processes to review the impact of the change

• Achieving what was planned - how to judge a change project
• Strategic vs operational evaluation - why you must do both
• Success criteria (both hard and soft) and drawing up a change initiative spec
• Applying measures to rate success - outcome and process valuations

Question.  Analyse the results of the impact review

• Approaches to gather valid and reliable data
• A review of data-gathering methods

Question:  Present the findings of the change analysis

• Agreeing on the evaluation taking into account social and political dimensions
• Learning from experience - three stages and double loop learning
• Assessing the evaluation