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Quality improvement programs

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Reference no: EM132779145

Discuss the following points regarding the total quality management concept:

Discuss personal experience in regard to quality improvement programs.

If you have no experience, you should gain some from friends or work colleagues or-as a last resort-news articles.

If news reports are used, references and in-text citations must be provided.

What has led to the more comprehensive strategic view about total quality management?

Why did some quality initiatives fail?

Reference no: EM132779145

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