Quality assurance matrix and quality control story

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Reference no: EM132466087

1. In brief, explain the meaning of quality assurance matrix and quality control-story methods discussed in the case.

2. Describe the tools that can be implemented in the application of Quality Assurance Matrix (QAM) and Quality Control Story.

3. Based on the described process and examples given of Quality Assurance Matrix (QAM) and Quality Control Story techniques create your own example using one of these techniques. (You are free to choose the industry field and the product or service type).

Attachment:- Case study E-book quality.rar

Reference no: EM132466087

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